Refund Policy

Effective Date: 17/10/2025

Thank you for shopping with Shy Thunder! We strive to provide high-quality digital products, including a wide range of eBooks across various niches. We want you to be completely satisfied with your purchase. Please review our Refund Policy below to understand how we handle refund requests.

1. Digital Products and Refund Eligibility

Shy Thunder sells digital eBooks that are delivered immediately to the customer after purchase via email or on the thank-you page.

Due to the nature of digital products, all sales are final. However, we offer a 7-day satisfaction guarantee for our products.

2. 7-Day Guarantee

We offer a 7-day satisfaction guarantee for our digital eBooks. If you are not satisfied with your purchase, you can request a refund within 7 days from the date of purchase.

To be eligible for a refund under this guarantee, you must:

• Have purchased the digital eBook directly from Shy Thunder (not from third-party sellers).
• Contact us at info@shythunder.com within 7 days from the purchase date.
• Provide proof of purchase (e.g., the order confirmation email or receipt).
• Describe the reason for your refund request.

3. How to Request a Refund

To request a refund under our 7-day satisfaction guarantee, please follow these steps:

• Email us at info@shythunder.com within 7 days of your purchase.
• Include your order number, the product you purchased, and a brief explanation of why you are requesting the refund.
• Our team will review your request and process it if it meets the refund eligibility criteria.

4. Refund Process

Once your refund request is approved, we will process the refund within 7-10 business days.

Refunds will be issued to the original payment method used for the purchase.

After the refund is processed, you will no longer have access to the eBook(s) in question.

5. Exceptions to the Refund Policy

The following conditions are not eligible for a refund:

• Requests made after the 7-day period.
• If you have already accessed or downloaded the digital product, we will not be able to offer a refund unless there is a technical issue or error.
• Refunds will not be provided if the product is deemed to have been misused, tampered with, or altered in any way.

6. Contact Us

If you have any questions about our Refund Policy or need assistance with a refund request, please contact us at:

Shy Thunder
Email: info@shythunder.com